Please note that:. Go to Solution.
Put a printer shortcut on your Desktop or Dock
The printer prints fine from a Macbook and an iPhone. You have done a remarkable job in troubleshooting this issue. Fabulous diagnostics, spectacular analysis of the issue by you.
Kudos to you for that. The evidence points that the printer is connected to the network as it can print from the Mac book and iPhone. I recommend you to update the operating system on your iMac and also update the printer's firmware. The following steps will help to update the firmware on your printer:.
If printing is not successful form your iMac then let us remove and add the printer in your iMac by following the below steps:. Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. Printers and Scanner window with multiple names of a printer in the list. Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session.
Connect To Network Printers - Mac OS X
Do not select an HP Fax driver. If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print. Your new printer queue displays in the Printers list in an Idle status.
I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know how it goes. I'm always here to assist you. The software is up to date on the Mac it's only running El Capitan, but the same version as the Macbook that is printing successfully.
I tried doing a firmware update on the printer and it says it's up to date. It's set to update automatically.
Where is my printer icon ?? - Apple Community
I had earlier removed all the printers from the print queue. You may have to reinstall the software to be able to successfully print. Please reinstall the software from the manufacturer. Resetting the Mac printing system can be useful for resolving printer connection and installation problems.
This process removes all printers and scanners from the printers queue and clears all print jobs and print settings from the system, including printers and scanners that are not from HP. Please add it as Airprint. Here's a screen shot:. I read the response. Thanks for the reply. You can then print the file from inside Preview or by dragging it to the Dock icon as described above.
You'll find a bunch more keyboard shortcuts here. A more complex tip: This can be useful, but it does sometimes mean your print job gets stuck in a lengthy queue when you assign it to one of the shared printers. Fortunately, there is a better way — create a printer pool:. In the future, when you print, remember to select the pool, and your print will be completed using the first available printer from your collection.
If your system can print those items, it will. David Sparks got this one a long time ago: Got a story? Tech-Ease is your source for just-in-time answers for classroom technology questions.
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How do I install a printer on my Mac? Your printer should be listed on the left hand side of the window. Back to Hardware Keywords: Search for: